Return Policy
At amaldates.com, we want you to be completely satisfied with your purchase. Please read our return policy carefully to understand your rights and responsibilities as a customer:
- Return EligibilityWe accept returns within 7 days of receipt if:The delivery packaging has not been opened.The products are damaged or the wrong product was delivered.Items must be returned sealed, untampered, and in their original packaging.Opened, used, or tampered-with products are not eligible for return.
- Return ProcedureNotify our customer support team within 7 days of receiving the product, providing your order number and reason for return.Return the product in its original, unopened packaging using a registered courier service.Returns without prior notification or authorization may be refused.
- Inspection and ApprovalUpon receipt of the returned item(s), we will inspect the product’s condition.If all the above conditions are met, we will either send you a replacement or issue a full refund.
- Refund PolicyRefunds for approved returns will be processed to the original mode of payment only.“Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.”Shipping & handling fees are non-refundable.
- Right to Refuse ReturnsWe reserve the right to refuse any returned shipments if the product has been used, tampered with, or is not in its original sealed packaging.
- Contact InformationTo request a return or for any queries, contact:Email: socialmoneyreal@gmail.comLocation: Dubai, United Arab Emirates